Farrah Alenie Canaliso (She/her)

HEALTHCARE COORDINATOR

☎️+1 437 522 6606  📧 farrah@missfarrah.com  🌐 https://www.missfarrah.com 

Toronto, ON M4W 1P9

Summary

Seeking a challenging role to leverage over 18 years of diverse expertise in healthcare as a Health Unit Coordinator. Proven capabilities include executive support, sales and retail management, procurement, quality supervision in export industries, technical assistance, and warehouse operations. Dedicated to applying comprehensive skills in operations coordination, personnel management, contract negotiation, and quality control to contribute effectively to organizational success. Committed to delivering exceptional service, maintaining high standards, and driving strategic initiatives through strong leadership and management capabilities.

Experience

Health Unit Coordinator, Emergency Department

Cleveland Clinic Abu Dhabi (A Mubadala Company) - Abu Dhabi

January 2015 to December 2021

- As a Health Unit Coordinator in the Emergency Department, I act as a liaison and information agent for patients, staff, physicians, and visitors. My responsibilities include providing clerical support to unit operations, coordinating and scheduling tests, exams, treatments, and activities for patients according to physician orders and established department protocols. Additionally, I manage information and supplies during emergent situations and maintain the confidentiality of all oral, written, and electronic information regarding patients and their families.

Executive Assistant to the General Manager

Green Technology Protection L.L.C. – A Landscaping, Cleaning and Pest Control Company – Abu Dhabi December 2012 to November 2014

As an Executive Assistant I was the central contact point for General Manager, screening all Telephone calls, inquiries and requests. Organizing and maintaining calendars, including making appointments, review and attend to correspondence (all forms) and communicate on behalf of the General Manager. Assist with the development of documents, briefing papers, reports and presentations, including undertaking background research and presenting findings.

Sales and Retail Manager

The Fresh Corner – Unifrutti Middle East – Dubai

June 2012 to October 2012

While working with The Fresh Corner as the Sales and Retail Manager, I negotiated with suppliers for favorable prices, terms, quality, and delivery. I attended marketing meetings with other department managers and buyers to plan promotions and storewide merchandising. I assisted customers with produce questions in a prompt, friendly, and courteous manner. Additionally, I coordinated the storage of items to be returned to suppliers. I hired qualified applicants following established policies and conducted performance evaluations. I also participated in the development of operating and capital budgets for the store.

Purchase In-Charge

Atlas Fruits & Vegetables Co. LLC – Unifrutti Middle East - Abu Dhabi

July 2009 to May 2012

As a Purchase In-Charge, I located vendors of fresh produce items (fruits and vegetables) both from the local market and outside of the UAE, interviewing them to determine product availability and terms of sales. I developed and implemented purchasing and contract management instructions, policies, and procedures. Representing the company, I negotiated contracts and formulated policies with suppliers. Additionally, I analyzed market and delivery systems to assess present and future item availability, ensuring the quality standards of all products to be purchased.

Quality Supervisor

Mt.Kitanglad Agri-Development Corporation – Unifrutti Philippines - Lurugan, Valencia City

May 2008 to March 2009

As a Quality Supervisor in a pineapple export company, I was responsible for overseeing fruit and box quality evaluation at the packing house to ensure quality and standards were followed according to market requirements. I implemented trials for market evaluation, formulated protocols for these trials, and compiled summary reports based on the market evaluations. Additionally, I monitored packaging material usage, including material quality at the packing house, ensuring that standard packaging materials were properly used according to brand specifications for each market. I also monitored the proper implementation of the quality control process flow at the packing house and communicated regularly with market representatives regarding quality issues and market allocations.

Technical Assistant and Shipping Coordinator

Mt.Kitanglad Agri-Development Corporation – Unifrutti Philippines - Lurugan, Valencia City

December 2003 to April 2008

As a Technical Assistant and Shipping Coordinator in the Packing House & Quality Monitoring Department, I was responsible for handling all communications related to exporting pineapples to various countries, including the Middle East, Japan, and Korea. My duties included managing the volume of orders, vessel allocation, and shipment of the products.

Warehouse Clerk

Mt.Kitanglad Agri-Development Corporation – Unifrutti Philippines - Lurugan, Valencia City

June 2003 to November 2003

As a Warehouse Clerk, I performed inventory and control management, including periodic physical counts focusing on general items rather than fast-moving items. I established minimum and maximum inventory levels based on operational forecasts and maintained accurate and up-to-date records, ensuring consistency between physical stocks and records. Additionally, I implemented proper labeling of stocks for easy monitoring and submitted weekly inventory and other warehouse reports.

Education

Diploma in Information Technology

Systems Technology Institute (STI) – Malaybalay City

June 2001 to April 2003

Certificates

First Aid Certification

October 2023 – October 2026

CPR Certification

October 2023 – October 2026

BLS Certification

October 2023 – October 2024

Top Skills

Patient Care

Team Coordination

Administrative Task

Languages

English (Native or bilingual proficiency)

Tagalog (Native or bilingual proficiency)

Spanish (Elementary proficiency)

Italian (Elementary proficiency)

Japanese (Elementary proficiency)

Arabic (Elementary proficiency)

Volunteering

Manpower Volunteer

Mother Teresa's Missionaries of Charity

Kolkata, India - Aug 2016 · 2 Weeks

Social Services

During my time as a Social Services Manpower Volunteer at Mother Teresa’s Missionaries of Charity in Kolkata, India, I fed and groomed elderly women, cleaned their living spaces, helped alleviate their discomfort, and offered companionship. I volunteered in Prem Dan, a home for the aged, providing care and support to the residents.

Volunteer Retail Assistant

Victory Church - EN Nepal

Kathmandu, Nepal - Jun 2015 · 1 Week

Disaster and Humanitarian Relief

As a volunteer for disaster and humanitarian relief with Victory Church - EN Abu Dhabi & Nepal, I participated in sorting donated goods such as clothing and household items. I was involved in distributing these items to earthquake victims in Baktaphur, Nepal, offering support during a critical time of need.